Privacy Policy
Last updated: August 2026
This Privacy Policy explains what information NORTH PLUS VPN ("we", "us") collects when you use our mobile app and this website, and how we use it. This policy is a general summary and should be reviewed by qualified legal counsel before publication.
Information We Collect
The app authenticates devices using Firebase Anonymous Authentication, which does not require a name, email address, or password. To operate the service, we may process: an anonymous device identifier, push-notification tokens (for delivering app notifications), basic connection metadata (such as which server you connect to and connection timestamps, used for service quality and troubleshooting), and subscription status from our payment processor (RevenueCat) and the Google Play / App Store.
What We Do Not Collect
We do not require you to create an account with a name, email, or password. We do not access, log, or store the content of your internet traffic while connected to the VPN.
How We Use Information
We use the information above to operate and maintain the VPN service, deliver server lists and app configuration, process subscriptions, send service-related notifications, and diagnose technical issues.
Payments and Subscriptions
Subscription purchases are processed by Google Play, the Apple App Store, and RevenueCat. We do not receive or store your payment card details.
Data Sharing
We do not sell your personal information. We share limited technical data with service providers that help us operate the app, such as Firebase (authentication and push notifications) and RevenueCat (subscription management), solely to provide the service.
Data Retention
We retain connection and device data only for as long as necessary to operate the service, secure the network, and meet legal obligations.
Your Choices
You can stop using the service and delete the app at any time. Where account deletion is available in the app, using it removes the data associated with your device from our systems, subject to limited retention required for legal or security purposes.
Children's Privacy
Our service is not directed to children under the age required by applicable law, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, contact us using the details on our Contact page.